Terms & Conditions

Minimum Order:  Yardage orders must be a minimum of 1 yard and can only be ordered in 1/2 yard increments after the first yard.

  • Submit all orders through our website at www.materialworks.com or email to customerservice@materialworks.com.


Payment Terms:   CBD (Cash Before Delivery).

  • All CBD orders must be paid prior to the fabric being pulled, cut, and shipped.
  • MaterialWorks will not reserve inventory for potential orders.
  • MaterialWorks does not offer Cuttings for Approval (CFA's).


Terms:  Not Accepted.


Credit Cards / Paypal:  Visa, MasterCard, American Express, and Discover credit cards are accepted, in addition to Paypal.

  • All forms of payment outlined above are available to use when placing an order through our website.


Shipping:  In-stock orders with approved payment ship within 7 business days.

  • Backorders will ship as product is back in stock.
  • We reserve the right to ship items in stock and not hold items for completion.
  • Requests for backorder cancellation must be in writing and confirmed.


Customer Service Information:


Damages:  Inspect product on arrival.

  • Any damage claims must be filed within 3 business days of arrival.
  • Images of damaged fabric(s) are required.


Returns:  MaterialWorks does not accept returns.


Cancellations:  MaterialWorks does not accept cancellations once an order is in process.

Please complete your New Account Form for full website access to view pricing, select memos, and order yardage.